Q. What are the system requirements for DataSuite?

• Check out the list of System Requirements.

Q. How do I know which version of CD2030 Datasuite I’m running?

• On the Menu bar, right-click Help and select About.
  

Q. How do I manually check for CD2030 Datasuite version updates?

• On the Menu bar, right-click Help and select Check for Updates.
  

Q. How can I do a ‘clean’ uninstall of DataSuite?

• If you want to remove all user data after uninstalling DataSuite, you can delete the user data folders DataSuite and .datasuite.
• This returns you to the state before you installed DataSuite. This approach can also be used to reset all settings if you don’t want to uninstall DataSuite.
• The folder locations vary depending on your platform:

Windows - Delete %APPDATA%\DataSuite and %USERPROFILE%\.datasuite.

Q. Login fails

• Verify DHIS2 URL
• Check credentials

Q. Export errors

• Check file permissions
• Review mapping config

Q. Loading Data: Excel OR RDS file?

• First time loading
• Subsequent loading

Q. I cannot locate the generated cache file

• Ensure that you have properly set up your working folder. Then look for a file that has a name in the format Countryname_yyyymmddhhms.rds. Example: Somalia_202605241128.rds.

Q. Where do I get the national/subnational coverage parameters

• TBC

Q. Where are the other datasets being used in the coverage analysis?

• TBC

Q. Export errors

• Check file permissions
• Review mapping config

Q. No outputs are generated after uploading data.

• Data adjusted?
• All analyis parameters well set up?

Q. What are the expected report types?

• Synthesis reports, one pagers, subnational reports

Q. In which sections can I download the reports

• Download sections